Commercial Fleet Medium Duty Service Contracts
For businesses running commercial and fleet vehicles, unexpected breakdowns mean costly downtime. Whether you manage delivery vans, box trucks, dump trucks, buses, or heavy-duty refuse vehicles, your fleet is your livelihood. Elite FI Partners provides specialized service contract programs designed specifically for commercial and medium-duty vehicles. Our solutions keep your operation protected, reduce downtime, and help control repair expenses.
Tailored Protection for Fleet and Work Vehicles
Unlike standard automotive service contracts, our fleet and commercial programs are engineered for higher-mileage, heavy-use vehicles. Coverage extends across vehicle classes from light-duty delivery vans to medium duty trucks and heavy commercial units up to 33,000 lbs. That means your business has a reliable safety net, whether you’re running local delivery routes, municipal vehicles, or nationwide transport.
Flexible Coverage Options
Foundation-Level Protection
Essential coverage for the most critical components, including:
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Engines and turbo/superchargers
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Transmissions (automatic & manual)
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Drive axles, transfer cases, 4x4 systems
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Cooling systems, seals & gaskets
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Rental, roadside, and trip interruption benefits
Expanded Full-Coverage Plans
Broader protection that includes all major factory-installed mechanical and electrical components, with exclusions only for standard maintenance and wear items
Optional Add-Ons for Specialized Equipment
Commercial operations often rely on specialized systems. Our contracts allow add-on coverage tailored to your fleet:
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Auxiliary Power Units (APU) – protection for internal engine components and related systems
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Refrigerated Box Units – coverage for refrigeration components and power sources
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Hydraulic Systems – cylinders, pumps, hoses, and controls
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Downtime Reimbursement – up to $500/day for lost use, capped per occurrence
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Trailer Coverage – extends protection to trailers, ABS, and suspension systems
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Technology & Emissions – GPS, driver assistance systems, telematics, and emission components
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Wearable & Brake Coverage – belts, hoses, pads, rotors, seals, and gaskets
Why Fleets Rely on Elite FI Partners for Coverage
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Built for business: Coverage structured for fleet and commercial use, not retail warranties
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High liability limits: Up to $200,000 for heavy duty vehicles
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Customizable plans: Deductible and surcharge options to fit business budgets
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Operational continuity: Reduce downtime and protect profit margins
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Dealer-focused approach: Training and support that help your F&I team present programs effectively
Fleet & Commercial Vehicle Service Contract FAQs
What is a medium duty service contract for commercial fleets?
A medium duty service contract is a protection plan for commercial vehicles that helps control repair costs and reduce downtime on work trucks and vans used for business operations. It’s designed for higher-mileage, heavy-use applications common in fleet environments.
Which vehicle classes are supported?
Programs are designed for commercial applications across light, medium, and heavy duty classes, including work vans, box trucks, delivery trucks, dump trucks, buses, and refuse vehicles up to 33,000 lbs.
What does the foundational coverage include?
Foundation-level plans typically protect the major components your fleet depends on—engine (including turbo/supercharger), transmission, drive axle/4×4 systems, cooling system, and related seals and gaskets—plus rental, roadside, and trip interruption benefits.
Do you offer full-coverage plans for commercial vehicles?
Yes. Full-coverage (exclusionary) plans are available that include nearly all factory-installed mechanical and electrical components, with routine maintenance items excluded.
Can coverage be tailored for specialized equipment?
Yes. Add-ons are available for Auxiliary Power Units (APU), refrigerated box units, hydraulic systems, trailer systems, technology and electronics, emissions components, and select wearable or brake items.
Is downtime reimbursement available for fleets?
Downtime reimbursement can be included as an add-on, providing per-day reimbursement during an authorized covered breakdown, up to a capped amount per occurrence.
Are high-mileage or older commercial vehicles eligible?
Eligibility is broad and built for commercial use cases, with program limits and terms varying by vehicle class and mileage. Heavy duty aggregate limits can reach into six figures depending on the plan.
Does coverage include wear items like pads, rotors, belts, and hoses?
Wear items are excluded in standard plans but may be included with specific wearable or brake coverage options.
Are 4WD/AWD and lifted vehicles eligible?
Yes. These vehicles can be covered with the appropriate surcharge selections.
Is trailer coverage available for fleets that pull equipment?
Yes. Coverage can extend to trailers, including ABS and suspension systems, with exclusions for consumables like pads, rotors, wheels, tires, and lighting.
What benefits support drivers on the road?
Plans can include rental reimbursement, 24/7 roadside assistance, and trip interruption benefits for meals and lodging when tied to a covered breakdown and authorized claim.
How are claims handled?
Repairs must be authorized prior to work. Licensed facilities follow published labor guides and approved parts standards, and diagnostics are covered when tied to an authorized repair.
